Privacy

We take your privacy seriously

Thanks for using AsyncMatic! Our mission is to make remote teams work better. Here we describe how we collect, use and handle your personal information when you use our websites, software and services (“Services”). For more information and details please write to us at support@asyncmatic.com

What Information Do We Collect?

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: - Email address - First name and last name - Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use safe, well known tools such as Google analytics and Mixpanel for improving our service. We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

How do we use these information ?

AsyncMatic uses the collected data for various purposes:

  • Provide our Service
  • Update about our service
  • Provide customer support
  • Analyse the usage of our Service
  • Assist you with technical issues and prevent them
  • Provide you with product updates and special deals.

What data do we retain and why ?

AsyncMatic will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. AsyncMatic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Data Disclosure

Legal Requirements

AsyncMatic may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of AsyncMatic
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Third party services

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. Eg: Mixpanel, Google analytics These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Data security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Exercise Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. At any time you can write to us at support@asyncmatic.com to exercise your following rights:

  • Delete your personal data ('right to be forgotten')
  • Transfer your data to you or a third party
  • How we use your personal information
  • Rectify any incorrect data we have about you
  • Stop using your data for Marketing
  • Keep your data, but stop processing
  • Object the way we are using your information

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

AsyncMatic may periodically update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your AsyncMatic primary account or by placing a prominent notice on our site. Such notice will be given at least 3 days in advance of the date the new policy will be applied.

Contact Support

If you need any clarification regarding our policies contact us at support@asyncmatic.com

Last update: 31st Aug 2018